We're here to help you get the most out of StrideAI
Have questions, feedback, or need assistance? We'd love to hear from you. Our team is dedicated to providing you with the best support experience.
Email Support
contact@strideai.clubDownload the StrideAI app from the App Store, create an account, and complete the onboarding process. Our AI coach will guide you through your first workout and personalize your experience based on your fitness level.
Stride AI: Run Buddy is available for iPhone and iPad devices running iOS or iPadOS 15.1 or later. Apple Watch support requires watchOS 10.0 or later.
Our AI analyzes your real-time workout data including pace, distance, cadence, and heart rate to provide personalized audio feedback and motivation. The coaching adapts to your performance and goals throughout each session.
While basic workout tracking works offline, the AI coaching features require an internet connection to provide real-time feedback. Your workout data will sync once you're back online.
You can request account deletion by visiting our account deletion page or by contacting our support team directly.
Encountered an issue? Please email us with detailed information about the problem, including:
We're always looking to improve StrideAI based on your feedback. If you have ideas for new features or improvements, please share them with us at contact@strideai.club.
We aim to respond to all support inquiries within 24-48 hours. During peak times, response times may be slightly longer. Thank you for your patience!